I was at BMW dealership
The best time ever at the service department with Vince the client/ customer service representative. I was traveling from Chicago down south when my benz started to experience issues, pulled to MB of Myrtle Beach, and Vince was the best customer service representative I have ever met. Service was prompt, staff was on the highest level beginning from customer service, techs, sales staff etc... Overall I never had a better service experience anywhere else than I received at the MB of Myrtle Beach. There was no rip offs or up selling of anything, all costs were up front and prices were extremely reasonable compare to Chicago prices. I would definitely recommend everyone in the area to come there for the service.
Super impressed with the customer service I received from Kevin Dial in the parts department! I definitely will recommend them to family and friends!
Shoutout to Kevin Dial in the Parts Department. Nice Guy and I will be returning next time my car needs parts!
Thank Goodness for Kevin Dial in the Parts Department. He was very helpful in my purchasing of parts for the new air conditioner in my car.
Best Parts Department in Myrtle Beach with the most knowledgeable Counter Guy, Kevin Dial. He is great with his customers!
First off let me tell you this Dealership is amazing!! The entire building is crystal clear and you don’t feel like you are in a “dealership”. Very impressive..what was even more impressive, was the customer service from the Parts Department. Kevin Dial listened to my concerns about my windshield wipers, came and took a look at my car and suggested the wipers he recommended. They are working GREAT!! Big thanks to Kevin Dial for being so helpful!!!
Wish I could give 6-Stars! The Parts Department was extremely helpful in my time of panic. My car needed a hose and Kevin Dial was able to locate it for me at a reasonable price. Love the customer service - they definitely go above and beyond for their customers!!!
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